How do I reach the NPSSTS?

  • by phone from 7 a.m. to 5 p.m. on all school days, at 705-472-8840;
  • by phone from 8:30 a.m. to 4:30 p.m. on all other business days (8 a.m. to 4 p.m. during the summer), at 705-472-8840;
  • in person from 8:30 a.m. to 12 p.m. and 1 p.m. to 4:30 p.m. (4 p.m. during the summer) on all business days;
  • through the Write to Us feature on the Contact page of our website;
  • by e-mail to;
  • by regular mail to:
    685 Bloem Street
    Suite 201
    North Bay, ON
    P1B 4Z5

Some general guidelines to maximize your communication efforts:

  • If you wish to arrange transportation, please submit the required information through your school. If you need to make changes to an elementary student's file during the summer, please contact the school board office.
  • If you wish to make a formal complaint about any aspect of student transportation, please do so in writing, via e-mail, regular mail, or fax.
  • If you are looking for information on eligibility or details of individual transportation arrangements, please consult our website or ask for assistance from your school or our office.
  • If you are inquiring about a particular student or bus route, please include those details in your message. Don't forget a phone number where we can reach you.


The Nipissing-Parry Sound Student Transportation Services is committed to supporting an inclusive and accessible environment.
Please ask us how we may help you by contacting us by telephone at 705-472-8840 or via email at: